Customer Alliance Program (CAP)
McNaughton-McKay’s Customer Alliance Program (CAP) is a dedicated team that provides materials management services. Establishing a collaborative customer-supplier relationship with CAP gives you the benefit of closely managed and accurate inventory, without putting in the time or paying a premium. Within this program, we offer the following services:
- Vendor Managed Inventory (VMI)
- Installed Base Evaluation (IBE)
- Repair Services
With CAP resources at each of McNaughton-McKay’s locations, we can help you build an inventory management system to meet your needs.
Vendor Managed Inventory
Realize the value of an optimal, accurate inventory and still maintain focus on your core business functions. Our specialists design custom inventory systems to suit your needs, consolidate and reorganize your inventory (with resources such as bins, labels, barcodes and scanners) and regularly review parts for reorder. Inventory reorganization, labeling and reductions are all performed at no cost and based on customer input (brand preferences, cost restrictions, storeroom floor space, inventory movement and turnover rates).
- Eliminate material loss and rush orders due to stockouts
- Reduce time and expenses associated with inventory, paperwork and manpower
- Increase productivity and order accuracy
- Implement barcoding to organize and track inventory
INSTALLED BASE EVALUATION
Having detailed reports of your installed base and storeroom empowers you to make data-driven decisions for product migration, obsolescence planning, MRO and risk mitigation. With an installed base evaluation, you will gain visibility into your plant's critical assets and learn what parts are no longer installed or are installed with zero/insufficient spares. Seeing actionable insights on what equipment needs to be migrated, replaced or modernized can save you money on inventory taxes or costs associated with downtime. Our CAP team offers this service to help you solidify your spare parts management strategy.
Repair Services Program
McNaughton-McKay offers a dedicated resource for all your equipment repairs on thousands of pumps, electrical, motors, electronic, servo and robotics products from a variety of manufacturers. Our repair specialists will pick up your defective piece of equipment, transport it to the repair facility, update you on the repair status and deliver it when the repair is complete. They can provide enhanced warranty offerings, pricing advantages, step-by-step repair tracking and up-to-date reporting on your unit. Our 2-year date of shipment warranty and supplies failure reporting and tracking services are tailored to fit your needs. Utilizing industry knowledge of pricing structures and requirements, our CAP team will advocate for the best possible repair cost and allow you to focus more time and energy on your operations.
On Site Storage Options
Job carts allow you to efficiently and securely store tools and supplies during the construction of your project. This staging product allows you to keep your products organized and safe from theft. Job carts increase productivity by minimizing the number of trips you need to take to your storage area. Carts can be delivered, replenished and returned as needed to meet your job requirements. With our mobile app, you can track and replenish your job cart stock in two simple steps.
Mobile trailers can be placed at your location to help reduce storeroom traffic during plant shutdowns. This helps to control your costs by providing materials directly to onsite contractors and gives you the ability to regulate employee access. It reduces your need for dedicated warehouse space with outside storage and eliminates damaged material and loss of product. McNaughton-McKay’s mobile storeroom management program eliminates the need for you to lease a container resulting in cost savings.
Automated industrial vending machines help you to implement inventory management efficiently and effectively across your entire company. Industrial vending machine systems provide point-of-use information for products. Employees have immediate access to products they need by simply entering their ID. Our Customer Alliance Program sets up and installs the industrial vending machine with the products you specify. Recordkeeping is done, inventory levels are tracked, recorded and reordered at intervals you select.